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Process Improvement Team

Supports units with their efforts to identify processes that are inefficient or outdated. These could be university-wide, academic or individual department processes. The goal is to streamline processes, raise employee morale, improve productivity, increase stakeholder satisfaction and align daily activities to help UA achieve its mission.

Meet the Staff

Process Review

We offer consultation and facilitation services for academic and administrative units throughout The University of Alabama. Services include:

  • Identifying a project scope and timeline
  • Assessing and documenting current processes
  • Analyzing processes to identify potential areas for improvement
  • Workshop planning and facilitation
  • Concept and data modeling
  • Data analysis and needs assessment
  • Change management
  • Process improvement education

Continuous Improvement Training

How may we help you and your team with Professional Development?

Culture: Psychological Safety, Change Management, Collaboration, Employee Engagement, Open Decision Making, Respect for People, and Communication.

Tools: Creating and Improving a Process, Process Mapping, Root Cause Analysis, Data Analysis, Generating ideas, Decision tools, Collecting information, Planning Tools, Continuous Improvement, and Problem Solving.

Continuous Improvement Training

Champion of Learning Award

Agility, the University of Alabama Continuous Improvement Program using Lean Higher Education as a guide, launched the Agility Series Training in 2022.

In January 2024, our Team was awarded with the “Champion of Learning” recognition for the Agility Series Training. The Champion of Learning award recognized the Team commitment and dedication to Employee Learning and Organizational Development.

We have new and improved courses for the 2024 Agility Series.

Visit the Agility Series Training in our Agility Webpage or request specific Continuous Improvement training!


Continuous Improvement Program


Continuous Improvement, It Takes Us All

Our Community of Practice


  • Articles and Videos

    Expand and reinforce your knowledge of continuous improvement and lean principles by checking out the engaging work of experts in the field. These are great topics to share and discuss with leaders and team members.

  • Tools for Process Improvement

    Enhance your problem solving and process improvement efforts with Lean Higher Education tools, practices, and methodologies.

  • Presentations

    See what is being discussed at all levels within the University. Feel free to share with your teams and use slides as needed.